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Position Title: Procurement Professional

Company: IBM

Job Description:

Your Role and Responsibilities

Procurement skills? If so, lets talk.

As a Procurement Buyer will be responsible for delivering several procurement processes that support the department delivering excellent customer service. This is a critical role that enables the operations of the department to run as efficiently as possibly enabling managers to focus on strategic property and procurement.

Core Duties and Responsibilities:

  • Receives PR and Converts to Purchase Orders.

  • Indirect Procurement Purchasing activity and support Sourcing team.

  • Support queries from Client /stakeholder, internal IBM.

  • Transmits POs to suppliers and Expedites delivery when needed/requested.

  • Manages goods/services claims and escalation point for customer queries.

  • Amends or closes Purchase Orders, Reporting activity.

  • Handle queries received from Business Requestors, Suppliers, Procurement Managers and from Accounts payable.

  • Create reports on Open PO, Blanket PO expiration report, Contract’s Expiration report and other reports in the required format with good quality.

  • Maintain updated records on processed transactions.

  • Able to manage priorities, deadlines and tasks in order to meet deadlines and accomplish goals; Ability to handle multiple concurrent tasks.

  • Good interpersonal interaction and able to work well with the team and Client stakeholders.

  • Positive Attitude, Planning, Curiosity, Self-discipline, Ability to work in Rotational Shift.

  • Assumes additional responsibilities as assigned.

Required Technical and Professional Expertise

  • Any Graduate with 0 to 1 years of relevant experience in Customer Support, Inquiry Management/ Freshers.

Preferred Technical and Professional Expertise

  • Problem Solving – Identifies and resolves problems in a timely manner; Gathers and analyses information skillfully.

  • Customer Service – Manages difficult or emotional customer situations; Responds promptly to customer needs; Responds to requests for service and assistance; Meets commitments.

  • Interpersonal Skills – Maintains confidentiality; Listens to others without interrupting.

  • Verbal Communication – Excellent verbal communication skills required. Needs to talk with the Supplier/Client over phone/email as and when required. Listens and gets clarification; Responds well to questions.

  • Written Communication – Writes clearly and informatively; Able to read and interpret written information.

Apply here: Click here

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